DIRECTOR, SYSTEMS MANAGEMENT

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DHMH, Behavioral Health Administration, Catonsville, MD

This position functions as the Behavioral Health Administration (BHA) Director of Systems Management, a leadership position which supports the development of the statewide public behavioral health system (PBHS), a publicly funded and administered system of inpatient and community services for approximately 278,000 individuals with mental illness, substance use disorders and other behavioral health issues. The system has 3,500 providers, with annual expenditures exceeding $1.6 Billion. The Director functions with Medicaid as a monitor for the Administrative Services Organization (ASO), the vendor that authorizes and pays claims for the BHS ($15 million per year for 5 years). The Director manages Applied Research and Evaluation, Managed Care & Quality Improvement and System Planning. The Director represents BHA with the general public, advocacy and provider organizations and also serves as chief BHA liaison to internal and external agencies.

Education:  Possession of a master's degree from an accredited college or university in a health or human service field, or business administration, health care management, public administration, or related field of study.  (A Bachelor's degree with an additional 2 years of experience will substitute for the master's degree.)

Experience:  Six years of experience leading and managing programmatic and administration/ operations in an organization which provides health services in behavioral health care.  Work experience must include planning, developing, and implementing health service delivery models of care; work with clinical outcomes; and data collection, analysis (qualitative and quantitative) and presentation.  Four of the six years must have included program management and direct supervision of staff.   

The desired candidate has knowledge of Maryland's public behavioral health system of care including inpatient psychiatric services, core service agencies and community providers, substance use disorders, managed care and quality improvement.    Extensive experience in program development, program planning, research and evaluation, and senior level policy making are desirable.  The desired candidate will be highly effective communicator.  Knowledge of Medicaid and building workflows required to support a behavioral health claims based system is also desired.

This is a management service recruitment.  A resume must accompany your application.

Applicants who meet the minimum qualifications will be evaluated.  The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position.  Therefore, it is essential that you provide complete and accurate information on your application.  Please report all related education, experience, dates and hours of work.  For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Applicants certified to list will receive eligibility for a period of one (1) year.  Eligibility may be extended beyond one (1) year period.

Online applications are highly recommended, however the paper application may be submitted to DHMH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201.  The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

Incorrect application forms will not be accepted.

If you need to submit additional information, the preferred method is to upload.  If unable to upload, please fax requested information only to 410-333-5689.

Should additional information regarding this recruitment be required, please contact the DHMH Recruitment and Selection Division at 410-767-1251 or via email at dhmh.jobs@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: (410) 767-1251 or MD TTY Relay Service 1-800-735-2258.

STATE OF MARYLAND BENEFITS

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

People with disabilities and bilingual candidates are encouraged to apply. 

We thank our Veterans for their service to our country.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.