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PSC COMMISSION ADVISOR

Recruitment #17-009030-0001

Introduction

The Maryland Public Service Commission is seeking a full-time Director of the Office of External Relations.

This is a Special Appointment position which serves at the pleasure of the appointing authority.

GRADE

9990

LOCATION OF POSITION

Maryland Public Service Commission

6 Saint Paul Street

Baltimore, MD 21202

Main Purpose of Job

The Maryland Public Service Commission is seeking a full-time Director in the Office of External Relations. This position serves as the Director of the daily operations and staff of the Office of External Relations that processes utility service complaints and answers customer questions. Additionally, this position serves as an Executive Advisor/Liaison to the Commissioners on consumer-related matters, and promotion of electric, gas, and market development.

POSITION DUTIES

  • Supervises one Assistant Director (Administrator IV) and two Administrative Officers and their subordinate staff;
  • Provides policy advice relating to the development of the Commission’s consumer protection policies and other matters affecting consumers;
  • Represents the Commission in a liaison capacity with managers and officials of major gas, electric, and telecommunication companies;
  • Develop and/or respond to and evaluate proposals for changes to the Code of Maryland Regulations and proposed legislative changes to the Public Utility Article as they pertain to utility consumers, other state and local agencies or consumer groups.  Represent the Commission and testify before legislators on proposed legislation in Annapolis
  • Coordinate further efforts to develop and implement public outreach, informational and educational materials concerning retail competition in the electric and gas supplier markets;
  • Work with the Communications Director and Legislative Affairs Director to respo or prepare responses to calls, letters, or inquiries from elected officials as well as high level utility officials; and
  • Interface on behalf of the Commission with Office of Home Energy Programs and other local and state agencies on Electric Universal Service Program (EUSP) and other low income energy assistance initiatives.

MINIMUM QUALIFICATIONS

Education: Possession of a Bachelor's degree from an accredited college or university, with a concentration in communications, public relations, government affairs  or a related discipline.

Experience: Two years managerial/supervisory experience.

DESIRED OR PREFERRED QUALIFICATIONS

Two years experience in public relations, media relations, or government affairs.

The possession of a Graduate Degree and/or Juris Doctorate.

Two years work experience in the utility industry.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, the paper application may be submitted to: DBM RED. 301 West Preston Street, Baltimore, Maryland 21201. The paper application must be received by 5 pm, close of business, on the closing date for the recruitment. No postmarks will be accepted. Incorrect application forms will not be accepted.  TTY Users: call via Maryland Relay. If you need to submit additional information, the preferred method is to upload. If unable to upload, please send to DBM/RED 301 W. Preston Street, Baltimore, MD 21201.

Should you have questions regarding this recruitment, please call 410-767-4910.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.




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