IT PRODUCTION CONTROL SPECIALIST II

This is a Position-Specific Recruitment for the Department of Human Services, Division of Administrative Services, Office of Distribution Services.  

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Department of Human Services

Division of Administrative Services

Office of Distribution Services

311 W. Saratoga Street

Baltimore MD 21201-3500

This position is responsible for producing print, processing and distributing output for the Department of Human Services (DHS), Central Distribution Center, and administration. These outputs include client letters, benefits, and various notice and system reports.

Prepares input (data disks, labels and/or custom designated mailings and inserts) to use with particular job runs.

Identifies job to be printed from queue; selects and indicates file to effectively manage the print job.

Reviews operating instructions, special job/program instructions and adjusts equipment as necessary to process output.

Operates Xerox Nuvera 314EA Digital Perfecting System printer used to produce reports, letters and client benefits as well as special department's mailings.

Monitors equipment in operation for adjustments changes, if necessary (in accordance with prescribed limitations) to continued operations in readability of output and operates auto folder inserts mailed with clients' notices.

Processes client's notices and special mailings using high speed mail inserting systems including programs output.

Separates output reports for distribution within DHS, Central, Local Departments of Social Services and Local Health Departments.

Types labels and letters as needed for distribution purposes and maintains a daily distribution list for 60 DHS destinations. Documents all reports received, printed and distributed; packages, seals and weighs all reports for United Parcel Service for pick-up.

Operates go-cart to transport packages (reports) being sent via UPS.

Uses UPS Tracking System to verify mailing and delivery of reports. Tracks any delays; and performs other related duties as assigned.

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum qualifications to be considered, and to appear on the list of people eligible for hire. 

It is imperative to list all computer and software experience on your application pertaining to your job duties.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience scheduling or setting up data processing jobs for production, controlling data input and output or maintaining a tape library for multipurpose, multi-tasking computers.

Note:

1.  Experience operating computer equipment for the purpose of data entry, word processing or maintaining information or performing clerical work involving reconciliation of data may be substituted on a year-for-year basis for the required education.

 2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Computer Clerk and Assistant classifications or Computer Clerk and Assistant specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience.

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

The ideal candidate with have:

1. One year computer experience, user computer terminal keyboard and software application for scheduling, input and output control or tape library management.

2. One year experience in operating equipment such as: BARR-RJE System (RMT-245), Xerox Nuvera 314EA Digital Perfecting System Printer, Pitney Bowes (Rival) Flexible Productivity Series Mailing Machine, UPS World Shipment Exchange Software, BAUM 714 MP/BAUM XLT Auto Fold Fast Folding Machine and E-Z Go Cart, etc.

3. One year experience with following directions in technical documents detailing scheduling, input and output control or management procedures.

4. One year experience working in mail room.

5. One year experience operating  equipment; such as, a Hyster Electric Pallet mover, Hyster electric Pallet Jack.

6. Ability to lift up to 50 pounds and able to bend, carry, kneel and climb.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the employment (eligible) list for one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.   

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.  

All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS

 

Online applications are STRONGLY preferred. 

If you are not able to apply online, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services

Examination Services Unit

Attention:  Moses Devaprakasam

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, fax requested information to: 410-333-0882; Email moses.devaprakasam@maryland.gov ; Voice 410-767-7416, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation.

The paper application must be received by 5 PM on the closing date for the recruitment. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

TTY Users: call via Maryland Relay, 1-800-925-4434.