WATER SYSTEMS AND PROJECT MANAGER

This position is exempt from Civil Service and serves at the pleasure of the Superintendent of Water Works.    

What Milwaukee can offer YOU

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big-city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities and great restaurants. 

The City of Milwaukee offers a collaborative, positive work environment where each employee contributes to making the city the best place possible to live and work.  The City offers a comprehensive benefits package, including a top rated pension plan, health and dental benefits, paid time off including vacation, 11 holidays and sick leave accrual, and much more.

The Water Systems and Project Manager coordinates special projects and serves as the chief innovation officer by promoting organizational innovation through the new ideas, products, equipment and technology for the Milwaukee Water Works (MWW).

• Research and evaluate new products and technologies and make recommendations regarding their implementation to ensure the continual advancement of the utility.
• Manage the implementation of new products and technologies, including coordinating employee training with the vendor.
• Encourage team members to engage in a global approach to project goals and to work beyond organizational silos.
• Establish a process that enables staff to contribute ideas for improving existing processes and products or developing or acquiring new ones.
• Monitor customer feedback and service requests to identify recurring problems that require an innovative solution.
• Manage special projects by defining project scopes, participants, data collection, record of activities and timelines.
• Coordinate the response to Common Council directives on the lead service line program and help guide wholesale customer inquiries through the Common Council process.
• Document procedures for the implementation of change as it relates to all staff.
• Maintain and update procedures and documentation as needed to stay current and relevant to users and customers.
• Create project databases, spreadsheets and documents as needed and requested.
• Develop and manage the internal performance management system to reflect effective utility management principles.
• Maintain the Accountability in Management (AIM) database and collect data from each MWW section for performance management reports.
• Prepare AIM updates and other presentations for external stakeholders.
• Identify areas of performance improvement and guide the section managers to help them make changes.
• Manage new projects that do not fall within the scope of an independent section, as assigned by the Superintendent and/or the Administration and Projects Manager.
• Conduct research projects or special studies as directed.
• Establish and/or maintain relationships with external research entities, including the Water Research Foundation, local universities and the Water Council.
• Report regularly to administration on project updates and status.  

Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Must be able to respond to after-hours emergencies as needed.

1. Bachelor’s Degree in business administration, public administration or a related field from an accredited college or university.
2. Four years of experience as a project manager, program manager or innovation officer performing similar duties.
3. Valid driver’s license at time of appointment and throughout employment.  

Equivalent combinations of education and experience may be considered.  

IMPORTANT NOTE: To receive credit for college, transcripts are required and must be received by the application period closing date. College transcripts should be attached to your online application. Applications without transcripts attached will be considered incomplete and will be rejected.  Your transcript must be legible and include the following information:  the university or college name, your name, the degree completed (if applicable) and the date the degree was completed.  Student copies are acceptable.

Certificate in Project Management from an accredited college or university.

• Knowledge of effective business policies, procedures and practices.
• Knowledge of project management best practices, methodologies, tools and techniques.
• Verbal communication skills to effectively respond to questions and handle issues received from the public, contractors and elected officials.
• Written communication skills to develop business correspondence, write memos and create reports.
• Interpersonal skills to create cohesive and collaborative teams to accomplish project goals and to work with other departments, agencies and vendors.
• Ability to conduct research on and evaluate the effectiveness of new technologies and products.
• Ability to lead and troubleshoot complex, multidisciplinary projects.
• Ability to act as a liaison between the different MWW sections and communicate goals and objectives with each.
• Ability to properly write detailed procedures that others can understand and use effectively.
• Ability to train and provide support to new system users in a helpful and effective manner.
• Ability to be diplomatic, a good team leader, organized and driven to complete tasks and meet deadlines.
• Ability to collaborate with multiple disciplines to create synergy toward project goals.
• Ability to work independently and provide timely reports as requested.
• Ability to manage multiple projects with competing deadlines and establish priorities.

THE CURRENT SALARY RANGE (Pay Range 1DX) for City of Milwaukee residents is $54,865 - $76,806 annually and the non-resident salary range is $53,519 - $74,922 annually.   Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of related education, experience and accomplishments, written tests, interview, or other assessment methods.  The Department of Employee Relations and the Department of Public Works, Water Works reserve the right to call only the most qualified candidates to oral, performance tests or personal interviews. Information from the selection process will be used to make a hiring decision.

APPLICATIONS and further information may be accessed by visiting www.jobaps.com/MIL.   

• Applications and transcripts should be submitted no later than the deadline listed above.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.  

BENEFITS

The City of Milwaukee provides a comprehensive benefit program which includes:

• Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 11 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass  

For full details of the benefits offered by the City of Milwaukee, please visit http://city.milwaukee.gov/Benefits2017. 

EEO = 102

“The City of Milwaukee values and encourages diversity and is an equal opportunity employer.”