PERMIT AND DEVELOPMENT CENTER MANAGER

* This position is exempt from Civil Service and serves at the pleasure of the Commissioner-Department of Neighborhood Services. *

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big-city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities and great restaurants.

Under direction of the Neighborhood Services Operations Director, the Permit and Development Center Manager directs all administrative and operational functions associated with the City of Milwaukee’s plan review and permit process, including business planning, process improvement, and performance measurement.

• Plan, develop, evaluate, implement, and monitor all technical and administrative policies and procedures of the Department of Neighborhood Services (DNS) Development Center, including the implementation and achievement of its goals and objectives, staff supervision, and budgetary activities.
• Organize, direct, and supervise plan review, interpretation and application of zoning and building codes, new business development, redevelopment, and permit and approval requirements.
• Monitor and manage work flow in the DNS Development Center as well as the workloads of plan review staff, and make operational changes in response to changes in volume.
• Working under the direction of the Operations Director, make strategic decisions to help the department operate more efficiently. Analyze current or potential department operations and recommend appropriate courses of action.
• Develop, implement, and maintain customer service processes, communication, and procedures.
• Directly supervise the work of the Permit Technician and Office Assistant positions overseeing projects. Assist the Operations Manager with strategic decisions, management, implementation, and modification of the Land Management System (LMS), ensuring timely and quality activities for the benefit of the section, division, department, City, and community.
• Represent DNS regarding issues related to flood plain management, review, and permitting.

Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

1. Bachelor’s degree in urban planning, architecture, engineering, public administration, or a related field from an accredited college or university.
2. Five years of experience in public administration and/or project management in one or more of the following areas: architecture, engineering, construction, urban planning, plan examination, zoning administration, or economic development, including one year in a supervisory capacity.
3. Must obtain the following State of Wisconsin Department of Safety and Professional Services (DSPS) certifications within one year of appointment: Commercial Building Inspector, UDC Construction Inspector, and UDC HVAC Inspector.
4. Valid Wisconsin Driver's License at the time of appointment and throughout employment.

Equivalent combinations of education and experience may also be considered.

IMPORTANT NOTE: College transcripts are required and must be received by the application period closing date. Transcripts should be attached to your online application. Applications without transcripts attached will be considered incomplete and will be rejected. Student/unofficial copies are acceptable; however, your transcript must be legible and include your college/university name, your name, the degree completed (if applicable) and the date completed.

• Knowledge of the principles and practices of public administration.
• Knowledge of applicable building and life safety codes, construction methods, materials, and construction documents.
• Extensive knowledge of building engineering principles and methods and the document review process.
• Knowledge of mathematics and geometry used in building design and construction.
• Ability to make accurate calculations as well as to understand budgets and financial reports.
• Leadership ability to be able to effectively direct the activities of staff.
• Ability to facilitate and promote individual staff accomplishments toward organizational objectives, including shared responsibility, teamwork, and acceptance of change.
• Ability to establish and maintain effective working relationships with coworkers, elected officials, representatives of City departments, local developers, builders, contractors, and the public.
• Ability to read and understand documents such as laws, policies, and technical publications.
• Oral communication and presentation skills to be able to clearly communicate information and ideas.
• Written communications skills to be capable of crafting policies and procedures, reports, and correspondence.
• Skill in short-term and long-term strategic planning.
• Organizational skills and the ability to work effectively under pressure while handling multiple tasks.
• Skill in analyzing and interpreting data and other information to reach conclusions and make decisions.
• Ability to apply general rules to specific problems to produce answers that are logical and effective.
• Proficiency using standard and proprietary computer applications.
• Honesty, integrity, ability to maintain confidentiality, and responsible stewardship of City resources.

The current salary range (Pay Range 1IX) for City of Milwaukee residents is $75.478-$105,669 annually, and the non-resident annual salary range is $73,627-$103,077. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 11 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit http://city.milwaukee.gov/der/Benefits-2018#.WgYyqE2ovAA.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of related education, experience and accomplishments, written tests, interview, or other assessment methods. The Department of Neighborhood Services reserves the right to call only the most qualified candidates to oral exams, performance tests, or personal interviews. Information from the selection process will be used to make a hiring decision.

INITIAL FILING DATE: The selection process will be conducted as soon as practical after Friday, February 2, 2018. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

APPLICATION INSTRUCTIONS:

• APPLICATIONS and further information may be accessed by visiting, http://city.milwaukee.gov/jobs.
• Transcripts, resumes, and copies of certifications should be submitted with the application or sent via email to staffinginfo@milwaukee.gov by the application closing date.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202.

EEO Code 101

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.