Publ Svc Aide-Asst to Prof

Recruitment #TEX-9920-081406

Introduction

Temporary Exempt (TEX) position is excluded by the Charter from the competitive civil service examination pursuant to San Francisco Charter Section 10.104. Exempt employees are considered “at will” and shall serve at the discretion of the Appointing Officer.

This position may close at any time, but no sooner than October 27, 2017.

 

 

DEPARTMENT OVERVIEW

Who We Are

Through the provision of coordinated, compassionate, and high‐quality services, the Department of Homelessness and Supportive Housing (HSH) strives to make homelessness in San Francisco rare, brief, and one time. The Department provides assistance and support to homeless and at‐risk youth, adults and families to prevent imminent episodes of homelessness and end homelessness for people in San Francisco. Services including outreach, homelessness prevention, emergency shelter, drop‐in centers, transitional housing, supportive housing, short‐term rental subsidies, and support services to help people exit homelessness. For more information about the department, please visit our website: http://dhsh.sfgov.org/

 

What We Do

San Francisco is a pioneer in homeless services and a leader in providing supportive housing as a permanent exit from homelessness. The Department of Homelessness and Supportive Housing seeks to be a national leader in the movement to end homelessness by developing a coordinated, client-focused system of services, piloting innovative models, and implementing proven solutions with measurable results. Major programs include: street outreach and service connection through the Homeless Outreach Team; 1,500-bed shelter system for single adults and families including shelters for members of the LGBT community and survivors of domestic violence; Navigation Centers that provide temporary shelter to chronically homeless individuals using a low-threshold entry model; rapid rehousing rental subsidies for families, single adults, seniors and transitional aged youth; the Homeward Bound program which has helped 10,000 individuals return to stable housing in their city of origin; and robust supportive housing programs of nearly 6,500 units which provide permanent housing and services to formerly homeless individuals and families.

 

What You’ll Be Doing

The Department of Homelessness and Supportive Housing provides assistance and support to homeless and at‐risk youth, adults and families to prevent imminent episodes of homelessness and end homelessness for people in San Francisco. Services including outreach, homelessness prevention, emergency shelter, drop‐in centers, transitional housing, supportive housing, short‐term rental subsidies, and support services to help people exit homelessness.

 

Under supervision, the 9920 Public Service Aide, Assistant to Professionals assists in the performance of a variety of duties related to the functions of the assigned departmental unit:

 

Housing Subsidy: The intern will support the work of the Housing Subsidy Team whose role is to manage Shelter Plus Care, Veterans Initiative, Moving On Initiative, HUD SHP Grants, Continuum of Care and Local Homeless Coordinating Board.

 

Youth Programs: The intern will support the work of the Youth Programs Manager whose role is to manage the youth housing and services funded through the department, work on new policies and initiatives, and interact with youth service providers and community partners.

 

ONE System: The intern will assist with the system transition of the Online Navigation and Entry (ONE) System. The ONE System is a single data base for all information related to people experiencing homelessness in San Francisco. The intern will receive training to gain exposure in system-wide planning, data and project management, logistical and administrative support, data analysis, and data sharing and privacy procedures.

 

Essential Duties and Responsibilities:

 

  • Performs office related responsibilities, including: meeting scheduling, note taking, meeting logistical support, data entry, filing nonprofit providers’ documents, scanning documents, calling nonprofit providers, responding to nonprofit providers’ inquiries, emailing nonprofit providers, and others
  • Attend program and community meetings
  • Research program models that support the Housing Subsidy Team and/or serve youth experiencing homelessness
  • Assist program manager in reviewing housing applications
  • Support organizing trainings for nonprofit program staff
  • Assists in preparing and processing data as well as data clean up.
  • Utilize computer applications, including spreadsheet, database, statistical software packages, and web search and information methods to access data, perform data entry and analysis.
  • Work with staff to ensure accuracy of data by preparing data dashboards and presentations related to the ONE System’s performance.
  • Communicates effectively, both orally and in writing, including dealing with management and team members on a variety of complex and sensitive issues.
  • Other duties as assigned

    Minimum Qualifications

    High school diploma or equivalent (GED or High School Proficiency Examination)

      

    Desirable Skills and Qualifications:

    • Strong interest in government homelessness and supportive housing/youth work
    • Experience in providing clerical support or customer service in a professional office setting
    • Excellent computer skills/knowledge in Excel
    • Excellent oral and verbal communication

    How To Apply

    Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

     

    • Select the desired job announcement
    • Select “Apply” and read and acknowledge the information
    • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
    • Follow instructions on the screen

    Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

     

    Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

     

    Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

     

    All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

     

    Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

     

    If you have any questions regarding this recruitment or application process, please contact the Human Resources Analyst, Raymond Wang, by telephone at 415-355-5212, or by email at raymond.wang@sfgov.org.

    Selection Procedures

    Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the hiring department will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

     

    Verification of Experience/Education

    Applicants may be required to submit verification of qualifying education and experience, at any point in the application, examination or departmental selection processes. Verification of work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of service, and signature of the employer. San Francisco City and County employees do not need to submit verification of their City employment, but must submit verification of outside experience. San Francisco City and County employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1.

     

    Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

      Conviction History

      As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

       

      • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code
      • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

      Having a conviction history does not automatically preclude you from a job with the City.

       

      If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

      Disaster Service Workers

      All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

      Conclusion

      Copies of Application Documents: http://www.sfdhr.org/index.aspx?page=20#copies

       

      Reasonable Accommodation Request: Information on requesting reasonable accommodation for persons with disabilities can be found at:

      http://www.sfdhr.org/index.aspx?page=20#reasonableaccommodation

       

      General Information concerning City and County of San Francisco Employment Policies and Procedures:

      Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

       

      Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

       

      Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. http://www.sfdhr.org/index.aspx?page=20#identification

       

      Issued: October 20, 2017

      Micki Callahan, Human Resources Director

      Department of Human Resources

      Recruitment ID Number: TEX-9920-081406

      HSH/RW/(415) 355-5212

        Benefits

        All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

         

        For more information about benefits, please click here. 


        Click on the link below to apply:


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